General FAQs

Articles

How do our ads work?

What happens if I disagree with your terms of service or disagree with a modification made to your term of service?

Why was my account suspended?

Could my account be reinstated?

I received an email asking for my password/credit information. Is this from you?

Complaints about bugs

I am having trouble logging into my Facebook/Google Account

My account was hacked – how can I receive my items back?

I received an email asking for my password/credit information. Is this from you?

Can I delete my account? Can I delete some of the data from my account?

I was offended by another player’s conduct/an in-game ad/an in-game item or feature

How do I stop receiving your marketing emails?

Can I have multiple accounts?