找回丢失的账号
如果您最近更换了设备,或不得不删除并重新安装 June's Journey,您可能会发现无法访问您的游戏账号。
请放心,在大多数情况下,我们可以帮助您找回您的岛屿。
为使这一过程更顺利,我们始终建议您将游戏连接到我们提供的某个云服务。这样,您无需联系支持即可立即恢复您的账号。
根据您的设备,您可以通过以下方式连接游戏:
Facebook (推荐用于跨平台游玩)
Apple ID (适用于 iOS 设备)
Google ID (适用于 Android 设备)
更多信息 此处
如果您的游戏已经连接到某个服务,请按以下步骤进行恢复:
在您的设备上启动 June's Journey。
使用您之前使用的同一账号进行连接。
游戏会提示您选择本地存档或云端存档

如果您的账号未关联任何社交网络或云 ID,
请填写下方表单并提交您的详细信息。我们的支持团队将乐意为您调查并协助您回到游戏中!
Please Submit Your Lost Account Query Here
Kindly provide us with the following details so we can assist you recovering your progress.
The user ID of the newly created account.
The user ID of your original account.
The display name of your original account.
[Optional] If you were part of a Club, please add its name.
The level of your original account. Doesn't have to be precise.
The creation date of your original account. Doesn't have to be precise.
The Diamonds and Coins balance on your original account. Doesn't have to be precise.
[Optional] If you have a receipt for any transaction made with your original account, kindly attach it here.