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General FAQs

I received an email asking for my password/credit information. Is this from you?

My account was hacked – how can I receive my items back?

I am having trouble logging into my Facebook/Google Account

I was offended by another player’s conduct/an in-game ad/an in-game item or feature

I want a refund

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Jelly Splash Shutdown

Jelly Splash Shutdown

Issues in Jelly Splash?

Need help on iOS?

Is it possible to play Jelly Splash on several devices?

How do our ads work?

Ad availability

In-game ad troubleshooting tips for mobile devices

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Playing Jelly Splash

How do I connect the Jellys?

What's the objective of the game?

Stars

The Wooden Wheel

Keys - how do I get them?

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Meet the Jellys!

Pop Jelly

What are Super Jellys, or Flashing Jellys, and how to get them?

Ninja Jellys

Swirly Jellys

Totem Jelly

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Jelly Levels & Objectives

Captured Jelly Levels

Diamond Levels

Slime Guards Levels

Color Combination Levels

Hungry Jelly Levels

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Jelly Obstacles

Spreading Slime

Cloud Portals

Sailing Stones

Mushrooms

Super Jelly Trap

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In-App Purchases

My iOS purchase doesn't appear in the game

iOS - Refund

Jelly Wallet

Lives

Water Splash Boost

Cross Blast Boost

Color Burst Boost

Rainbow Jelly Boost

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Leagues & Events in Jelly Splash

Events

Rainbow Quests: Treasure Chests

What are the leagues?

How do I enter the leagues?

How do I move up in the leagues?

Impressum & Legal

Age Guidelines Policies

Responsible Gaming: Self - Exclusion Policy

Privacy Policy for our Games

Terms of Service

US Supplemental Notice

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